What is vishing ?

Vishing, or voice phishing, is a form of cyberattack that uses phone calls to deceive individuals into personal or financial information. This technique combines social engineering with the use of voice to create an illusion of legitimacy and trick victims into disclosing sensitive data.

How does vishing work ?

Attackers often use psychological manipulation techniques to trick victims into acting quickly and without thinking. For example, they may pretend to be representatives of a bank, utility company, or government agency, and claim that there is an urgent issue requiring the victim’s attention, such as fraud. his account or a suspension of service. To enhance the illusion of legitimacy, attackers can use techniques such as spoofing by faking the display of the caller’s phone number to match that of a targeted organization. They can also use pre-recorded audio recordings to imitate voices of trusted people, such as customer service agents. Once they have gained the victim’s trust, attackers try to trick them into divulging personal or financial information, such as credit card numbers, passwords, or two-factor authentication codes.

How to protect yourself against vishing ?

To protect yourself against vishing, it is necessary to remain vigilant and recognize the signs of a scam attempt. First, be wary of unsolicited calls, especially those claiming to be from a legitimate organization, especially if you haven’t requested support. It is also essential to verify the identity of the caller before disclosing personal or financial information. If in doubt, do not hesitate to hang up and call back the official number of the organization to verify the authenticity of the call. Additionally, be skeptical of urgent requests or threats, as scammers often use these tactics to trick victims into acting quickly and providing sensitive information. Finally, if you receive a suspicious call, report it to the relevant authorities or relevant organization to help them investigate the incident and prevent other similar attacks.

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